Delivering the HRA through motivational Interviews - Barnet House

6 February 2019 -  Barnet House

Registration at 12.15pm

Starts at 12.30pm until 5.00pm 

Motivational Interviewing is a directive, customer centred intervention style for eliciting behaviour change by helping customers to explore and resolve ambivalence. Local housing authorities now need to undertake interviews within a motivational approach whilst also ensuring certain investigative techniques are used. This course will support officers to understand the theory behind motivational interviews, why they are so important when getting agreement from customers on the personalised housing plan actions and exploring the practical techniques required to deliver a motivational interview.

DATE

6 February, 2019

REGISTRATION DATE

6 February, 2019 12:15

TICKETS
Delegate: £67.00 +VAT
LOCATION
Barnet House, 1255 High Road, Whetstone N20 0EJ