Delivering the HRA through motivational Interviews - Swindon

13 March 2019 - Swindon

Registration at 9.45am

Starts at 10.00am until 3.30pm 

Motivational Interviewing is a directive, customer centred intervention style for eliciting behaviour change by helping customers to explore and resolve ambivalence. Local housing authorities now need to undertake interviews within a motivational approach whilst also ensuring certain investigative techniques are used. This course will support officers to understand the theory behind motivational interviews, why they are so important when getting agreement from customers on the personalised housing plan actions and exploring the practical techniques required to deliver a motivational interview.


13 March, 2019


13 March, 2019 09:45

Delegate: £67.00 +VAT
Civic Offices, Swindon Borough Council, Euclid St, Swindon SN1 2JH