**FREE** webinar - Effective Case File Management (repeated)

The registration deadline for this event has passed, registration is closed.

This webinar provides an overview into how to manage case files effectively.

The webinar will cover:

• Triage & General Advice
• Assessments & PHPs
• Evidenced decision making
• Statutory notifications
• Evidencing outcomes
• Notes
• Date recording
• H-CLIC errors
• Requesting and uploading supporting documentation/proofs