**FREE** webinar - Personalised Housing Plans (repeated)

Due to popular demand, the NPSS team is repeating this webinar which provides an overview of a Personalised Housing Plan (PHP) and focuses on what good looks like when creating, managing and updating PHPs

The webinar will cover:

  • Background
  • HRA 2017
  • Its aim
  • Motivational interviewing techniques
  • Reasonable steps
  • Issuing a PHP to the customer
  • The importance of keeping a PHP updated throughout the 56-day duty
  • Contemporaneous notes
  • Right to request a review of the steps the authority is taking to prevent or relieve homelessness
  • Recent case law on PHPs (check Haringey case)


Who should attend:


18 August, 2020 - 18 August, 2020
10:30 AM - 11:00 AM


18 August, 2020 10:20 AM

Free webinar: FREE
Online webinar