Download keynote, workshop and masterclass presentations from the NPSS National Conference 2019

We were  proud to be able to welcome over 350 delegates to our fifth national conference on 1 and 2 July 2019 at the University of Warwick. We never imagined when we set up the first conference in 2014 that every year they would grow from strength to strength, commencing with just over 100 delegates to this year, with over 350 delegates. 

The NPSS National Conference has become the largest conference in the UK for practitioners working in housing options, allocations and homelessness. Delegates from across the UK joined us for two days are full of informative keynote  presentations and engaging good practice sharing workshops. Keynote highlights included an informative policy update from colleagues at MHCLG, a look at how we can rethink allocations thanks to our peers at CIH and an insight into how we can focus on strengths to enable change from the ‘one and only’ Mr Phil Turner of Test Valley Borough Council. Back by popular demand were also Dr Julie Rugg from the University of York, Barrister Liz Davies from Garden Court Chambers and Neil Mackay from the LGO.  Alongside these fantastic keynote sessions ran thirty participative workshops and masterclasses all of which are developed and delivered for practitioners, by practitioners. 

The NPSS Conference 2019 was a wonderful opportunity for us to share common challenges, identify good practice and learn from one another. Delegates ensured they left knowing more people then when they arrived, exchanged contact details, and most importantly left the event inspired to make a change; to implement their learning and continuously enhance strategic and operational housing service delivery. 

To those of you that joined us, thank you. We look forward to seeing you all in 2020. 




MHCLG update

Jo Beck, MHCLG

Rethinking allocations

Faye Greaves, CIH

Making homes happen

Josh Williams, Homes England

Introducing SAHRA

Lindsay Megson, NPSS

Getting the basics right

Neil Mackey, LGO

Focusing on strengths, enabling change

Phil Turner, Test Valley Borough Council

The private sector review

Dr Julie Rugg, University of York

Caw law update

Liz Davies, Garden Court Chambers

Homes (Fitness for Human Habitation) Act 2019

Liz Davies, Garden Court Chambers

Accompanying paper Homelessness

Liz Davies, Garden Court Chambers

Accompanying paper Homes (Fitness for Human Habitation) Act 2019

Liz Davies, Garden Court Chambers


The HRA; delivering successful outcomes

Ian Swift, Southwark Council

Essential case law for homelessness decision making

Ben Reeve-Lewis, Saver Renting

Creative ways to prevent and tackle rough sleeping

Kath Dane and Fleur Holley-Moore, London Borough of Tower Hamlets

Creating a psychologically informed environment

Sam Austin and Dr Jane Williams, Llamau

Partnership working with registered providers to prevent homelessness

Jean Templeton, St Basils and Amanda Tomlinson, BCHG

5 tips for defending possession hearings to prevent homelessness

Ben Reeve-Lewis, Safer Renting

Top tips for successful bid writing

Ieuan ap Rees, West London Housing Partnership

Homelessness prevention and the shadow private rented sector

Dr Julie Rugg, University of York and Roz Spencer, Safer Renting

Strategic approaches to meeting housing need

Davies Scholes, Oxford City Council

Working in partnership; health and homelessness

Suzanne Jackson and Karen Clarke, Kettering Borough Council

Financial inclusion; a partnership approach

Sai Nair and Corin Hammersley, Royal Borough of Greenwich

The importance of social landlords in preventing and tackling homelessness

Barbara Sarbinowska, Wyre Forest District Council, Andy Thomas and Jane Clark, Community Housing Group

A customer centric approach to delivering housing options services

Deborah Reid and Brian O’Kane, NIHE

Community solutions to homelessness

Kenna-Sian Young and Charlotte Quinn, Winchester City Council

Single homelessness; providing the right support at the right time

Sarah Wilson, Kettering Borough Council

Out of area placements and communication across local authorities

Tracy Hendren, NPSS

Sustaining tenancies in the private sector

Sarah Bentley, North Devon Council


Promoting culture change through motivational interviewing

NPSS and Samantha Dickson, Corby Borough Council

Practitioner Reviews; supporting compliance and continuous improvement

NPSS and Andrew Rowe, Scarborough Borough Council

Using Housing Jigsaw to deliver your housing solutions

NPSS and Joy Ashman from Cornwall Council

Ensuring your allocations policy is fit for purpose


Using case file reviews to support compliance with the HRA and enhance service delivery

NPSS and Allan Glennon, Sefton Borough Council

Top tips for reviewing and updating your homelessness strategy

NPSS and Jo Marriot, Ryedale District Council

NPSS Conference 2020

Booking opens January 2020

29 and 30 June

The University of Warwick