Terms and Conditions

Website T&Cs

1. Introduction

1.1 The following terms and conditions, and the On-line Privacy Policy (together the "Terms"), govern your use of this website at [www.npsservice.org.uk] (the "Website").

1.2 Using or accessing the Website constitutes your acceptance of these Terms, including English law as the governing law and the courts of England as the exclusive forum for all disputes relating to the Website. You may not use or access the Website if you do not accept these Terms, and your use of the Website will be construed as acceptance of these Terms. These Terms are to be read together with any other terms, conditions and disclaimers provided in the pages of the Website. In the event of any conflict, the terms, conditions and disclaimers provided in the pages of the Website shall prevail over these Terms.

1.3 The National Practitioner Support Service Limited reserves the right to add to or change these Terms at any time without notice by updating this posting and it is your responsibility to review the Terms regularly. Your continued use of the Website after changes are posted constitutes your acceptance of these Terms as modified.

1.4 If you are outside the United Kingdom, you must ensure that you may lawfully access the Website under any applicable laws before accessing the Website further. The National Practitioner Support Service Limited does not guarantee that the Website or the information thereon complies with any laws outside of the United Kingdom. The National Practitioner Support Service Limited has no liability in respect of your failure to do this.

1.5 You are wholly responsible for use of the Website by any person using your computer and you must ensure that any such person complies with these Terms.

1.6 As a condition of your use of the Website, you will not use the Website for any purpose that is unlawful or prohibited by these Terms.

2. Copyright

2.1 The National Practitioner Support Service Limited or its licensors own the copyright, database right and any other rights in all material on the Website (including but not limited to text, photographs, graphics and software).

2.2 Subject to these Terms, you may download, view, store and print any part of the Website intended for public viewing for your own personal use. You may not use the Website or any material contained herein for any other purpose, commercial or otherwise. You may not, in any form or by any means including, but not limited to, by electronic, mechanical, microcopying, photocopying or recording, copy, adapt, modify, edit, republish, sell, license, distribute, transmit, publicly display, publicly perform, publish or process the Website or the contents thereof without The National Practitioner Support Service Limited’s (and/or its licensor's) prior written consent. If you download, store or print any of the contents of the Website (for your own personal use), you must ensure that each notice which appears on any webpage or document is included in the copy or printout.

2.3 Without prejudice to the generality of clause 2.2 you must not reproduce or store any part of the Website in any other website or include it in any public or private electronic retrieval system or service without the prior permission of The National Practitioner Support Service Limited in writing (and of any licensor if applicable).

2.4 No documents or related graphics on the Website are to be modified in any way. Graphics (including logos) are not to be used separately from the accompanying text.

2.5 Any rights not expressly granted in these Terms are reserved.

3. Trade Marks

3.1 The trademarks, logos and service marks ("Marks") displayed on the Website are the registered or unregistered intellectual property of The National Practitioner Support Service Limited and/or of other third parties.

3.2 No unauthorised use (including but not limited to unauthorised copying or adaptation) of any Mark, or of any trade or service mark that is confusingly similar to any Mark, may be made without the prior written permission of The National Practitioner Support Service or the third party proprietor of such Mark. Any unauthorised use of a Mark, or use of a trade or service mark that is identical or confusingly similar to any Mark, may constitute an infringement of the legal rights of the Mark's proprietor.

3.3 Nothing contained in these Terms or on The National Practitioner Support Service’s Website may be construed as conferring any licence or right under the Marks. You are prohibited from implying that you are connected or associated with the Marks.

4. Website content and exclusions of liability

4.1 The National Practitioner Support Service Limited accepts no duty to place information on the Website, nor to update or correct any information which may be published on the Website. Equally, The National Practitioner Support Service Limited may in its absolute discretion edit, amend or remove any information, material or content on the Website at any time without notice.

4.2 Whilst The National Practitioner Support Service Limited seeks to provide accurate information on the Website The National Practitioner Support Service Limited neither makes nor gives any representations or warranties, express or implied, about the Website or any material, information or hypertext links on the Website, including as to, but not limited to, accuracy, completeness, legality, suitability for purpose, functionality, reliability, availability, legibility, speed of download or access, or timeliness.

4.3 Part of the Website may contain material submitted to The National Practitioner Support Service Limited by third parties. The National Practitioner Support Service Limited cannot be held responsible for any error, omission or inaccuracy in such material and reserves the right at its absolute discretion to omit, suspend or change any material submitted without giving notice.

4.4 The National Practitioner Support Service Limited shall not be liable for any damages, including, without limitation, direct, indirect or consequential losses, or any other damages or loss of profits whatsoever, arising directly or indirectly in contract, tort or otherwise, from the use of or inability to use the Website (or any hypertext links to or from the Website), or any information contained (or not contained) in the Website (or any other website to which hypertext links to or from the Website may exist).

5. Internet use

5.1 The National Practitioner Support Service Limited does not warrant or offer any assurance that the Website is compatible with your computer equipment or the network through which you access the Website, that the Website is free of errors, or that the use of the Website will not lead to viruses, "Trojan horses", "worms", or similar destructive software accessing your computer equipment. The National Practitioner Support Service Limited shall not be liable for any damage which you may suffer as a result of such errors or viruses. You are responsible for ensuring that your computer equipment has appropriate security and virus protection features, for your own protection and to protect The National Practitioner Support Service Limited’s information technology systems and the Website.

5.2 The National Practitioner Support Service Limited does not warrant that use of this Website will be uninterrupted. It may become unavailable in part or in whole at any time, for any period, and without prior notice. The National Practitioner Support Service Limited may in its absolute discretion modify or discontinue all or any part of, or facility provided by, the Website.

5.3 Given the inherent insecurity of the Internet, the security, authenticity and confidentiality of any information on the Website cannot be guaranteed.

6. Communications

6.1 You shall ensure the accuracy, truth, lawfulness and decency of the content of your emails or any other material which you send to The National Practitioner Support Service Limited or post or attempt to post on the Website. You shall ensure that any such e-mail or material is free from any indecent, obscene, offensive, defamatory or fraudulent statement. You agree to indemnify The National Practitioner Support Service Limited for any losses, costs, expenses or liabilities which The National Practitioner Support Service Limited may incur as a result of your breach of this clause.

6.2 The National Practitioner Support Service Limited may filter, edit, refuse to post or delete any e-mail or material sent to The National Practitioner Support Service Limited or which is posted or is attempted to be posted on or through the Website without notice and in its absolute discretion. The National Practitioner Support Service Limited not accept any liability for any material posted on the site by a third party.

6.2 There is no guarantee that an email to The National Practitioner Support Service Limited or information submitted via the Website will be received by The National Practitioner Support Service Limited You may prefer to contact The National Practitioner Support Service Limited alternative means.

7. Links to other websites

7.1 The inclusion of a link in the Website to any other website does not imply any endorsement of any products, services, information or material offered or accessible on, or of any person connected with, any such other website. The content of such linked websites is beyond the control of The National Practitioner Support Service Limited. The links are provided for information only with no warranty, express or implied, as to any aspect of those websites. You proceed entirely at your own risk in accessing or using any such other website, and The National Practitioner Support Service Limited shall not be responsible or liable for any damages or in any other way in connection with the linking.

7.2 No framing of the Website or of any page of or Material on the Website is permitted.

8. Privacy

The National Practitioner Support Service Limited respects your privacy. Please read our Online Privacy Policy, which forms part of these Terms.

9. General

9.1 The invalidity or unenforceability in any jurisdiction of any of these Terms shall not affect the validity or enforceability of any other of these Terms. If any term is invalid or unenforceable, it shall be deemed to be amended to the minimum extent required to render such term valid or enforceable, such amendment to be determined by The National Practitioner Support Service Limited.

9.2 Nothing in these Terms restricts or excludes any liability which The National Practitioner Support Service Limited may have in respect of personal injury, death, its own fraud, or any liability which cannot be lawfully excluded under English law.

9.3 The National Practitioner Support Service Limited may transfer its rights and obligations in respect of any matter relating to the Website to a third party. You may not transfer any rights and obligations which you may have under these Terms.

Events T&Cs

Terms and conditions for 2019 Conference:

  • Booking confirmation - Confirmation of your booking will be sent to you within three working days of your booking form being received by NPSS.
  • Please do not send payment when booking; you will need to provide a PO number or confirm payment method before the conference date.  Invoices will be raised within 6 weeks of the conference date.
  • Cancellations - Once a booking has been confirmed, you will be able to cancel free until and including 1 May 2019. Cancellations after this date will incur the full delegate booking fee. Substitutions are acceptable.
  • Conference cancelled by us - In exceptional circumstances, we may have to cancel the conference.  In this case, we will return any payments made. We will not refund any other costs you may incur as a result of the cancellation.
  • The details you provide us as part of making this booking will be stored on our database. We will use this data for the purposes of processing your booking and to contact you in the future with information about other NPSS events and products that may be of interest to you. By ticking the T&Cs box, you are confirming your consent to us contacting you in the future.
  • We make a full attendee list available as part of the handbook circulated amongst delegates. This list will include your name and that of your employer/organisation. By ticking the T&Cs, box you are confirming your consent to your name appearing on the list.
  • There will also be a photographer at the conference who will be taking photographs throughout the two days; we may use the photographs from the conference for the marketing of NPSS services products, including our website.  By ticking the T&Cs box, you are confirming your consent to your photograph being taken.
  • Copyright - The copyright of all training materials and tools rests with NPSS.

 

Terms and conditions for courses:

  • Confirmation of your booking will be sent to you within three working days of your booking form being received by NPSS.
  • Payment: Please do not send payment when booking; you will be invoiced on receipt of your completed delegate booking form(s).
  • Cancellations: Once a booking has been confirmed, there will be an administration charge of £50 per delegate for cancellation. If a delegate cancels their attendance within 5 working days of the course taking place, the full delegate fee will be charged. Substitutions are acceptable.
  • Courses cancelled by us: In exceptional circumstances, we may have to cancel a course. In this case, a transfer will be offered, or we will return any payments made. We will not refund any other costs you may incur as a result of the cancellation.
  • The details you provide us as part of making this booking will be stored on our database. We will use this data for the purposes of processing your booking, and to contact you in the future with information about other NPSS services and events that may be of interest to you.  By ticking the T&Cs box, you are confirming your consent to us contacting you in the future.
  • We make a full attendee list available which may be circulated amongst delegates. This list will include your name and that of your employer/organisation. By ticking the T&Cs box, you are confirming your consent to your name appearing on the list.
  • Social media, such as Twitter, will be used during the training event; we may also take photographs of the event to use for the marketing and promotion of NPSS products and services.  By ticking the T&Cs box, you are confirming your consent to your photograph being taken and used for marketing purposes.
  • The copyright of all training materials and tools rests with NPSS.